Privacy Policy

1. Who we are

PasarKart is a multi-vendor grocery marketplace operated for customers and local suppliers in Malaysia. This policy explains how we handle personal data when you use our website and apps.

2. Data we collect

• Account details (name, email, phone)
• Delivery addresses and order history
• Device and usage data needed to run the service (e.g. logs, language preference)
• Optional push notification subscription details if you enable them

3. How we use data

• To create and manage your account
• To process and fulfil orders with suppliers
• To provide customer support and prevent fraud or abuse
• To improve product performance and reliability

We do not sell your personal data.

4. Sharing

We share order and delivery details with the supplier fulfilling your order, and with infrastructure providers that host the platform (e.g. Cloudflare). Access is limited to what is needed to operate the service.

5. Retention & security

We keep account and order records for as long as needed to provide the service and meet legal obligations. We use industry-standard safeguards, but no online system is 100% secure.

6. Your rights

You may request access, correction, or deletion of your account data by contacting support through the app or your registered email. Some order records may be retained for accounting or dispute purposes.

7. Contact

For privacy questions: privacy@pasarkart.com