Terms of Service
Last updated: 12 July 2026
1. Service
PasarKart connects customers with independent local suppliers for grocery and related goods. Delivery times shown are estimates from each store and are not a guaranteed SLA unless separately agreed in writing.
2. Accounts
You must provide accurate information and keep your login secure. You are responsible for activity under your account.
3. Orders & payment
Orders are offers to buy from a supplier. Acceptance, pricing, stock, and fulfilment are subject to supplier availability and store operating hours. Cash on delivery (or other methods shown at checkout) must be paid as stated. Minimum order amounts and delivery fees may apply.
4. Delivery area
Suppliers may only deliver within their configured radius. Orders outside the service area may be rejected. You must provide a complete and reachable delivery address.
5. Cancellations & issues
Early-stage orders may be cancelled per the app rules. For damaged, missing, or incorrect items, contact support or the supplier promptly with order details so we can help resolve the issue.
6. Suppliers
Suppliers are independent businesses. Product quality, packaging, and on-time preparation are primarily their responsibility. PasarKart provides the marketplace technology and order routing.
7. Acceptable use
Do not misuse the platform (fraud, scraping, abuse of other users, or illegal goods). We may suspend accounts that violate these terms.
8. Liability
To the fullest extent permitted by law, PasarKart is not liable for indirect or consequential losses. Our total liability for any claim related to an order is limited to the amount paid for that order.
9. Changes
We may update these terms. Continued use of the service after changes means you accept the updated terms. Material changes will be reflected by the “Last updated” date above.
10. Contact
Support: support@pasarkart.com